18 Metrics of a 5 Star Dry Cleaners:
If your dry cleaner has the following:
Has best of breed high quality regularly serviced equipment.
Uses only high quality detergents, cleaning and stain removing chemicals.
Provides a friendly and supportive service through motivated staff.
Has well situated and appointed outlets.
Offers a full range of clothing and household cleaning options.
Has experienced and friendly seamstresses to offer best advice and top quality zservice.
Displays expert garment finishers and specialised equipment at work.
Includes dyeing, shoe repair and leather refurbishing.
Is competitively priced.
Is a member of SATSA the national trade association offering independent and authoritative advice.
Has computerised tracking and recording offering full service and management support.
Confirms availability dates and meets emergencies needs of customers where possible.
Records processes on CCTV so as to confirm actions.
Delivers within reasonable distance and subject to minimum loads.
Will carry heavy loads to and from a customer’s car.
Will visit homes and premises to provide detailed quotes for onsite cleaning.
Will gladly reopen premises where practical and urgent to allow out of business service.
Provides an extended 7 day a week late hour outlet opening.
Then you don’t need The Real Don Dry Cleaners.