18 Metrics of a 5 Star Dry Cleaners


18 Metrics of a 5 Star Dry Cleaners:

If your dry cleaner has the following:

  • ​​Has best of breed high quality regularly serviced equipment.

  • Uses only high quality detergents, cleaning and stain removing chemicals.

  • Provides a friendly and supportive service through motivated staff.​​

  • Has well situated and appointed outlets.

  • ​​Offers a full range of clothing and household cleaning options.​

  • Has experienced and friendly seamstresses to offer best advice and top quality ​z​service.​

  • Displays expert garment finishers and specialised equipment at work.

  • Includes ​​dyeing, shoe repair and leather refurbishing.

  • Is competitively priced.

  • Is a member of SATSA the national trade association offering independent and authoritative advice.

  • Has computerised tracking and recording offering full service and management support.​

  • Confirms availability dates and meets emergencies needs of customers where possible.

  • Records processes on CCTV so as to confirm actions.

  • Delivers within reasonable distance and subject to minimum loads.​

  • Will carry heavy loads to and from a customer’s car.

  • Will visit homes and premises to provide detailed quotes for onsite cleaning.​

  • Will gladly reopen premises where practical and urgent to allow out of business ​​service.

  • Provides an extended 7 day a week late hour outlet opening.

Then you don’t need The Real Don Dry Cleaners.

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